Before you start exploring wine by the glass and experiencing the freedom to enjoy still and sparkling wines on your terms, you might have some questions about Coravin and our wine by-the-glass systems.
For example, did you know that using a Coravin Timeless Aerator while pouring is equivalent to decanting your wine for 60–90 minutes—instantly? Or that you can keep wine accessed with Coravin for over 20 years?!
We’ve gathered the most commonly asked questions to help you discover how Coravin’s pioneering wine by-the-glass systems empower you to pour any wine, anytime, without compromise.
Whether you're curious about our Pure™ Capsules, return policy, warranty, or specific Coravin systems, you’ll find the answers you need right here—making it easier than ever to elevate every glass.
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Coravin Capsules
1. What is a Coravin Pure™ Capsule?
Coravin Pure Capsules power all Coravin Wine by-the-glass system, by pressurising an unopened bottle of wine with Argon gas to pour a sip, a glass, or more.
2. Why does Coravin use Argon Gas in their capsules?
Coravin is the pioneering wine by-the-glass system that empowers wine lovers to expand their wine experiences without compromise. Instead of pulling out the cork, the Coravin device needle enables users to access the wine inside while blocking oxygen from entering the bottle.
Our wine by-the-glass systems use Pure™ Argon Capsules—argon gas already used in the winemaking process—to replace the wine poured from the bottle. This food-safe, inert gas forms a protective barrier, preventing oxidation and allowing the wine to continue its natural aging journey, just as the winemaker intended.
3. How long do the capsules last?
Each Coravin argon capsule will allow you to pour up to 15 150ml glasses of wine with Timeless systems or 20 150ml glasses with Pivot. To make sure you are getting the most out of every pour, follow the tips for Timeless systems outlined below:
- Check to make sure the needle is tightly attached.
- Quickly press and release the trigger 3-5 times to start the flow of wine.
- If the flow of wine slows, quickly press and release the trigger again.
- Reminder: It takes 25-30 seconds to pour a 5-ounce glass with Timeless.
- When you are down to 1 glass left in the bottle, pull the cork to save gas.
- Trade secret: If you are pouring multiple glasses, press and hold the trigger halfway down, the wine and the argon will stop, move over the other glass, release the trigger to continue pouring.
What Capsules does Coravin Sparkling Use?
Coravin Sparkling, a product designed to preserve the fizz and freshness of sparkling wines after opening the bottle, uses Coravin Pure™ Sparkling CO2 Capsules. These capsules are specifically engineered to work with the Coravin Sparkling system.
Each Coravin Pure™ Sparkling CO2 Capsule has the capacity to preserve up to 7 standard 750ml bottles of sparkling wine. However, the actual number of bottles that can be preserved by a single capsule may vary depending on the amount of wine poured each time.
The wine preservation process works by replacing the volume of wine poured from the bottle with an equivalent amount of CO2 gas from the capsule. This means that the more wine you pour from a bottle in a single serving, the more CO2 gas will be used from the capsule to replace it.
4. Can I use non-Coravin Capsules with the Coravin devices?
No, you should never use non-Coravin capsules with Coravin wine by-the-glass systems. It is essential to only use Coravin Pure™ Capsules, which are specifically engineered to work seamlessly with Coravin Timeless, Pivot+, and Coravin Sparkling® systems.
Here’s why choosing only Coravin Pure™ Capsules matters:
- Safety: Coravin Pure™ Capsules are precision-engineered and rigorously tested to meet strict safety standards, ensuring they perform reliably with Coravin wine by-the-glass systems. Non-Coravin capsules may not be compatible and could pose serious safety risks.
- Performance: Our Pure™ Capsules deliver the exact pressure and flow needed for optimal performance, ensuring your wine remains protected. Non-Coravin capsules can lead to compromised performance or even damage your system.
- Warranty Protection: Using anything other than Coravin Pure™ Capsules voids your warranty, as it is considered improper use. Only Coravin Pure™ Capsules guarantee full coverage under your device’s warranty.
- Wine Quality: Every Coravin system is designed to preserve the taste, aroma, and character of your wine. Non-Coravin capsules may fail to maintain the protective environment your wine needs, impacting your wine experience.
For the best, safest, and most flavorful experience, always trust Coravin Pure™ Capsules—powered by argon gas already used in the winemaking process.
Coravin Timeless
1. How does the Coravin Timeless Device work?
Using the Coravin Timeless wine by-the-glass system is simple to use: insert, tip, and pour.
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Position the system on top of the bottle and press down to insert the medical-grade needle through the cork.
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Tilt the bottle as if pouring from an open bottle.
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Quickly press and release the trigger to pressurize the bottle with Pure™ Argon.
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Wine flows when the trigger is released—pour to your desired amount.
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Tip the bottle upright to stop the pour.
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Remove the system by pulling it straight up in one smooth motion.
The natural cork reseals itself, leaving the remaining wine unaffected—so it always tastes like it has just been opened, even more than 20+ years later.
And for Coravin Timeless Model Eleven
Here are the step-by-step instructions for using the Coravin Timeless Eleven:
Preparation:
- Fully charge your Coravin Timeless Eleven by connecting the provided USB cable to a standard adapter and plugging it in. The battery icon will flash while charging and turn solid when fully charged. Disconnect the USB cord before use.
- Connect your Coravin Timeless Eleven to the Coravin Moments app to monitor system stats and access additional controls.
- If the red light ring is on, it indicates that the Coravin capsule is empty and needs to be replaced.
Using the Coravin Timeless Eleven:
- Insert: Place the clamp over the neck of the bottle and push down with your hand.
- Tip: Hold the spout over the glass and tilt the bottom of the bottle up.
- Pour: Wine will pour automatically. To stop the flow of wine, tilt the bottle to an upright position at any time.
- When you're done, grasp the handle while holding the bottle and firmly pull the handle up until the system comes off the bottle.
By following these instructions, you can use your Coravin Timeless Eleven to preserve and enjoy your wine for weeks, months, or even years.
2. How is the Coravin Timeless+ different from other wine preservation systems?
Unlike other systems that require the cork to be pulled, exposing wine to oxygen and starting the oxidation process. Coravin Timeless wine by-the-glass systems pour wine without ever removing the cork. Oxygen never enters the bottle, so your wine stays protected and always tastes like it has just been opened, even more than 20+ years later.
3. How long does Coravin accessed wine last?
With Coravin Timeless wine by-the-glass systems, wine always tastes like it has just been opened, even years later. That’s not just a promise, it’s proven.
We’ve conducted blind tests on bottles accessed with Coravin more than 20 years ago. The result? Zero signs of oxidation. The wine remained as vibrant and expressive as the day it was first poured, showcasing the integrity of both the winemaker’s craft and Coravin’s pioneering technology.
Because the cork is never removed, oxygen never enters the bottle, so your wine continues to age naturally, exactly as the winemaker intended.
4. What if my bottle is sealed with a screw cap, instead of a cork?
No problem. The Coravin Timeless Screw Cap allows wine lovers to pour their favourite screw cap wines, and then preserve the bottles for up to three months. Made using specially designed self-sealing silicone, each Screw Cap can be used for up to 50 insertions with the Coravin Timeless device.
5. Should I clean my Timeless device?
Yes—regular cleaning helps ensure your Coravin Timeless system continues to deliver flawless performance.
Here’s how to clean it properly:
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Rinse the Spout under warm, clean water for at least 5 seconds.
Important: Never press the trigger while rinsing. Doing so can damage the system. -
Clear residual water by quickly pressing and releasing the trigger once after rinsing.
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Dry thoroughly with a soft cloth before storing.
Clean system, perfect pour—every time.
For more information on Coravin Timeless Systems, visit our support page here.
Coravin Pivot+
1. How is the Pivot System different from Coravin Timeless+?
With the Pivot System, you open the bottle and replace the original closure with the specially designed Pivot Stopper. The Pivot Device is then inserted through the Stopper to pour. The Pivot System works with any bottle of still wine regardless of closure type.
Because the bottle has been opened, wine will remain fresh for up to four weeks. For most everyday wines, this is plenty of time to finish the bottle, knowing your last glass will taste as fresh as the first.
2. Do I remove the cork when using the Pivot?
Yes, remove the cork with a corkscrew and immediately replace it with the Pivot Stopper.
3. Does the Pivot System require a Coravin Needle?
No, it does not. The Pivot is equipped with a Wine Tube that allows easy access to the wine through the Stopper.
4. Does Pivot use the same Coravin Pure™ Capsules?
Yes, the Pivot System uses the same, trusted Coravin Pure™ Capsules as the original Coravin Systems.
For more information on Coravin Timeless Systems, visit our support page here.
Coravin Sparkling
1. Can Coravin be used on Champagne?
One of the major challenges facing the sparkling wine industry is the fragility of the wine. Within hours of opening a bottle of bubbly, the bubbles break down, leading to a once-sparkling beverage losing its effervescence.
Coravin Sparkling Wine by-the-glass System solves this problem with a portable, easy-to-use system that pairs a secure, universal-fit stopper with a hand-held charging unit to maintain the wine’s carbonation level between pours – whether that’s a few hours, a few days, or a few weeks.
2. What is the Coravin Sparkling™ Wine by-the-Glass System?
The Coravin Sparkling™ Wine by-the-glass System allows you to preserve sparkling wines, Prosecco, Cava, vintage and non-vintage Champagne for up to four weeks, so you can enjoy them at your pace, ensuring every glass you pour tastes like the first.
3. Can the Coravin Sparkling™ Wine By-the-Glass System be used with still wines?
No. This is an important safety note. The Coravin Sparkling System is designed for use with sparkling wines ONLY. Do not use the Sparkling System on still wines. Still wines have a different bottle design and composition than the bottles used for sparkling wines. Using the Coravin Sparkling System on still wine bottles may cause the still wine bottle to break and could cause serious injury.
4. How does the Coravin Sparkling™ System maintain fizz and bubbles?
The Coravin Sparkling™ System uses CO2, the same gas that creates bubbles in the wine, to fill the headspace in the bottle and prevents the bubbles in the sparkling wine from dissipating.
This keeps the original effervescence intact for up to four weeks ensuring the last glass will taste just as good as the first.
5. How do I store an accessed bottle in the refrigerator?
For best results store your accessed sparkling wine bottle in a cold refrigerator. It is a matter of personal preference if you store vertically or horizontally. Storage position will not impact performance. Note that we do recommend keeping the accessed bottle in the safety sleeve when storing.
For more information on Coravin Timeless Systems, visit our support page here.
General Enquiries
1. What is Coravin’s return policy?
If you purchased a Coravin System directly from www.coravin.com and are not completely satisfied with your product, you may return it within thirty (30) days of the purchase date. In order to return your Coravin System, please contact Customer Service at csr@coravin.com to receive a return merchandise authorization (RMA) number.
We will reimburse you (excluding original shipping charges) for the purchase price of the returned Coravin System no later than thirty (30) days from the date of our receipt of such returned products accompanied by the applicable RMA. Any refund provided will be made to the original payment method.
Please note: Coravin Capsules are non-returnable and will not be refunded.
If you purchased your Coravin System at one of our authorized retailers, please contact them directly for their return policy information.
2. Can I return my Coravin System if I purchased it from a retailer?
No, the 30 day money back guarantee is only offered to those who purchase directly from www.coravin.com. Contact your retailer for information on their return policy.
3. My order arrived damaged. What do I do?
If you notice the damage before accepting the package, please refuse delivery and contact Coravin Customer Service.
If you do not see the damage until you have opened the package, please contact Coravin Customer Service.
4. What is Coravin's warranty policy?
We at Coravin provide a one-year warranty for devices purchased from us or our authorized resellers/partners, starting from the date of purchase or delivery (whichever is later). The warranty covers defects in materials and workmanship under normal use and care. We may require proof of purchase to verify the purchase date.
We will repair or replace, at our discretion, any device that fails to comply with this warranty. The warranty does not cover devices purchased from unauthorized sellers or any loss or damage to wine associated with the use of the Coravin product. Additional exclusions and limitations may apply.
For more information, video tutorials, demonstrations and information about our needles, aerators and more, visit the Coravin Support page or contact our Customer Support team.